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Odporúčané články

What is Finbot? General
Who it is for General
How can I open an account? General
Contact General
Terminating a Finbot account General
How do I link my bank account? Link account
Which banks can be linked to Finbot? Link account
What transaction history can I retrieve? Link account
When will new transactions load? Link account
Deleting a linked bank account Link account
Hiding a bank account or wallet from the overview Link account
Why aren't my credit cards and loan products displayed? Link account
Not all savings accounts were loaded. Why? Link account
How much will using Finbot cost me? Application
I forgot my login details. What should I do? Application
Changing your email address Application
Changing the language and the main currency of the account Application
I found a bug in the application. Where can I report it? Application
How is my Finbot account secured? Security
How does two-factor security work? Security
Do you also get my access data from Internet Banking? Security

Kategórie

Link account (8)
Application (5)
Security (3)
General (5)

I found a bug in the application. Where can I report it?

Thank you for your willingness to help us improve Finbot. Despite our best efforts, occasional bugs may occur. For more effective communication and possible bug reporting, please send us the following information at client@finbot.eu:

Your operating system (Windows, MacOS, or Linux), browser name and version (e.g. Google Chrome version 95.0.4638.54, etc.),
the version of the mobile app and the operating system of your mobile phone (iOS or Android),
a detailed description of the error and, if applicable, the frequency of its occurrence,
screenshots directly from the app are also very helpful